TERMS AND CONDITIONS FOR PROVISION OF THE DODO SERVICE

TERMS FOR PROVISION OF DODO SERVICES

Terms for provision of services by the DoDo Czech s.r.o. Company, Reg No. 24128848, Tax Reg No. CZ24128848, with registered office at Křižíkova 148/34, Karlín, 186 00 Prague 8, registered in the Commercial Register administered by the Municipal court in Prague, Section C, File No. 181207, for access to and use of the SMS DoRuky Service (hereinafter the “Terms“).

The terms regulate the rights and duties of persons utilising the DoDo SMS and FACEBOOK Service (“User“), and also other related legal relations.

  1. Introductory Provisions

DoDo Czech s.r.o. operates and administers a service (the “DoDo Service“) by means of SMS messages and its Facebook profile (hereinafter the “communication channels”).

DoDo Czech s.r.o. carries out activities for procuring items for the User, usually acquisition of goods or services (jointly referred to as the “Goods”, however it does not independently sell the Goods, it acts on the basis of the User’s instructions, i.e. it arranges purchase of Goods in the name and to the account of the User according to his instructions) within the territory of the Capital City of Prague, whereas the serviced territory is specified on www.idodo.cz and may be subject to changes. The service usually includes delivery of the Goods to the User or a third party determined by the User. The Service is also considered to mean procurement of activities related to administration of the User’s passenger car (driving it to the car servicing facility, arranging cleaning of the passenger car, changing the tyres, arranging an MOT, etc.). A contract is concluded on unconditional acceptance of the proposal by DoDo Czech s.r.o. (“Confirmation”) by means of the communication channels.

DoDo Czech s.r.o. does not appear as an expert in regard to the provided Goods, in the event that the User requires expert knowledge, DoDo Czech s.r.o. must be notified of this in advance and DoDo Czech s.r.o. will confirm whether it agrees to procurement of such matters in such cases.

By sending an SMS message or using the Facebook profile or any other communication by means of the communication channels, the User confirms that it has been acquainted with the current wording of the Terms and that it undertakes to adhere to them.

DoDo Czech s.r.o. is not required to procure any items until it explicitly undertakes to do so. Before acceptance of confirmation, refusal to do so or any other negative response and also the DoDo Czech s.r.o. Company’s failure to provide confirmation is considered to be refusal to procure an item and the contract between DoDo Czech s.r.o. and the User will not originate.

DoDo Czech s.r.o. is not required to procure items and is entitled to give notice on the contract effective immediately if it is discovered that procurement of the item is, even potentially, in conflict with the legal regulations (e.g. delivery of alcohol to minors), immoral or otherwise inappropriate, or the User’s actions or instructions demonstrate signs of fraud.

DoDo Czech s.r.o. usually procures items personally, by means of its employees, however it may also entrust a third party to procure items, which the User agrees to.

DoDo Czech s.r.o. charges a reward for procuring items. This is included in the total price, which the User will always be notified of in advance and which the User will approve before procurement of the item commences. This total price also includes potential additional costs (such as transport, packaging) unless determined otherwise in the Terms.

After the item is procured DoDo Czech s.r.o. will make a tax document applying to the procured item (invoice for goods) available on www.idodo.cz, whereas the specific address from which the document can be downloaded, usually in pdf. format, will be sent to the User by SMS message, with an inserted link for downloading the invoice.

With regard to the nature of the DoDo Service, which is chiefly immediate procurement of goods, the User asks DoDo Czech s.r.o. to start providing its services immediately by issuing confirmation and the User also acknowledges and agrees that it is not entitled to withdraw from procurement of the item from the time the User issues confirmation.

The User acknowledges and agrees that all communication is carried out practically exclusively by means of the communication channels.

Dodo Czech s.r.o. is not liable for any damages caused to passenger cars, caused in relation to provision of the passenger car administration service.

The User is required to have the passenger car insured for cases of damage/harm and is required to be insured throughout the duration of the contractual relationship with DoDo Czech s.r.o. By confirming these terms the User confirms that the passenger car is also insured against damages caused by the passenger car being driven by a third party.

 

  1. Communication

The User is not charged any other fees in relation to communication with DoDo Czech s.r.o. The User simply pays the fees according to the current tariff of his operator in the case of communication by means of SMS.

DoDo Czech s.r.o. does not guarantee uninterrupted access to communication or that communication will be problem free and secure. DoDo Czech s.r.o. is not liable for potential damages caused to the User during realisation of communication, including potential damages occurring when downloading data, damages caused by interruption of operation, malfunction, computer viruses, damages as a result of loss of data, lost profit, and unauthorised access to the User’s transfers and data.

DoDo Czech s.r.o. reserves the right to limit or terminate the User’s access to communication at any time.

 

III. Protection of personal data

Terms of personal data processing for marketing purposes

1. Entity processing your personal data

DoDo Czech, spol. s. r.o., Business IN: 24128848, with the registered office at Křižíkova 148/34 (the “Processor” or “DoDo Czech”), is entitled to process your personal data for marketing purposes on the basis of your informed consent with the processing of your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the processing of personal data and on the free movement of such data, and repealing Directive 95/46/ES (the “GDPR Regulation”) and in accordance with the Personal Data Processing Act.

2. Conditions for granting consent

An informed consent with processing of personal data may be granted by a natural person older than 18 years of age.

3. Personal data processed solely for marketing purposes

The personal data we process based on your informed include the following:  name and surname (in the case of a natural person who is a registered entrepreneur also such person’s company name, business IN and registered office) and contact details: email and mailing address, and telephone number.

4. Source of personal data

We obtain the personal data which we process for marketing purposes directly from you.

5. Purposes of personal data processing when granting your informed consent

We process your personal data solely for the purpose of sending an offer of products and services of the administrator. This activity includes: sending of commercial notifications, sending of information about events that are being organised, activities, services and products of the administrator in order to tailor the offer to your needs and enhance the quality of the provided service.

The administrator hereby informs you that it is entitled to process your personal data for the purposes of direct marketing and may do so on the basis of the administrator’s justified interest. For the purposes of direct marketing, your consent with personal data processing is not required. The term “direct marketing” means sending of commercial notifications directly related to the goods or services provided by the administrator under the contract (or order) the execution of which on your part led to obtaining of your personal data.

6. Personal data processing

Your personal data are processed manually or in an automated manner. To process your personal data, services of other processors are used if necessary for marketing purposes. The following entities are among the processors:

  • Inveo.cz s.r.o., Business IN: 28541669, registered office: Křižíkova 148/34, Karlín, 186 00 Prague 8, company registered in the Companies Register maintained by the Municipal Court in Prague, section C, insert 149063
  • DoDo services s.r.o., IČO: 061 98 180, registered office: Křižíkova 148/34, Karlín, 186 00 Prague 8, company registered in the Companies Register maintained by the Municipal Court in Prague, section C, insert 277955

Data Protect Officer is:

Czech DPO Office s.r.o., IČ: 06829716, se sídlem: Anny Letenské 34/7, 120 00 Praha 2, zapsaná v obchodním rejstříku vedeném Městským soudem v Praze oddíl C vložka 289706

kontaktní osoba: Ing. Bc Jiří Rezler, bytem: Sokolovská 837/31a, Liberec XII-Staré Pavlovice, 460 01 Liberec, tel.: tel.: 736 456 122, e-mail: info@czechdpooffice.eu

Before handing over of the personal date to a third party, as indicated above, a written contract is entered into with such person, governing processing of personal data, which contains warranties regarding processing of personal data in accordance with the GDPR regulation and the Data Processing Act.

No automatic decision-making takes place during the processing of your personal data.

We shall not transfer your personal data to countries outside the EU.

7. Period of personal data retention

The granted consent remains valid and effective for the period of 3 years or until you withdraw your consent. After the expiration of the validity and legal force of your consent, your personal data will be completely deleted.

8. Your right to withdraw consent

The consent granted by you is voluntary and you may withhold such consent or withdraw an already granted consent at any time. Withholding or withdrawing of the consent shall have no effect on your contractual relationship with the administrator and on the use of the offered products and services for which your consent is not necessary. You may withdraw your consent any time in person through a declaration made at the registered office of the administrator (after prior agreement), by a written notification delivered to the registered office of the administrator, or by a declaration sent to the following address of the administrator: marketing@idodo.cz, or through the “unsubscribe” link included in the sent notification. In the event of withdrawing of consent, we will assume that you no longer wish us to process your personal data for the above marketing purposes.

9. Other rights you have in relation to personal data processing

You have the right to ask for provision of information about the personal data about you subject to the processing, especially about the purpose of processing, the category of the processed data, the recipient of the processed data, available information and the source of the personal data (if the data were not obtained directly from you), and, if relevant, about the limitations concerning the processing. You also have the right to raise an objection against the processing, the right to transferability of your personal data, and the right to submit a claim to a supervisory body, which is the Office of Personal Data Protection located at Pplk. Sochora 727/27, 170 00 Prague 7- Holešovice.

In case of any questions regarding the processing of your personal data, you may contact us by post, electronically or by phone using the below contact details:

Adress: DoDo Czech, spol. s.r.o., Křižíkova 148/34, Karlín, 186 00 Praha 8

Email: marketing@idodo.cz

Tel: 773 117 890

 

IV. The User’s Rights and Duties

The User declares the following in relation to DoDo Czech s.r.o.:
i. he is fully competent to take legal actions, particularly with regard to his age or is represented by a legal guardian,
ii. all data that he provides IL is true, complete, accurate and correct,
iii. he has been thoroughly acquainted with these Terms before commencing use of the DoDo Service, he fully understands these Terms and agrees with them.

Regardless of any other provisions stipulated in these Terms, the User undertakes to:
i. refrain from using the DoDo Service if such use would mean breach of legal regulations,
ii. if he is under 18 years of age, he will not use the DoDo Service for purposes that are conditional to a minimum age of 18 years.

The User is authorised to submit a claim concerning the Goods either electronically to the e-mail address reklamace@idodo.cz, or in writing to the registered office of DoDo Czech s.r.o. The document demonstrating provision of the service must be appended to the claim.

V. Progress of Provision of Services

The User orders delivery of goods/services from DoDo Czech s.r.o. by means of the communications channels. The order must contain the following at least:

  1. a) specification of the goods/services
  2. b) the required delivery deadline and place of delivery, the time of handing over in the event of services related to administration of a passenger car,
  3. c) information about the contact person if this is not the User, including telephone number.

If the order is not sufficiently specific, DoDo Czech s.r.o. will ask the User to specify.

DoDo Czech s.r.o. will subsequently send the User a proposal containing specification of the goods/services and the price including VAT. The price is due payable on delivery of the Goods in cash or by payment card using the payment terminal, or in relation to services concerning administration of a passenger car the service is due payable on handing over of the car by the employee of DoDo Czech s.r.o., services related to administration of a passenger car are carried out in the name of DoDo Czech s.r.o. to the account of the User.

After approval by the User, DoDo Czech s.r.o. will commence provision of services and will deliver the ordered Goods to the required address.

In regard to services related to administration of a passenger car, the DoDo Czech s.r.o. employee will send an SMS message to the User with the time the passenger car will be handed over after completion of the service.

In the event that the deliveryman is unable to deliver the Goods at the required time, the he will wait 15 minutes, whereas the User will be sent a notification message in the interim. DoDo Czech s.r.o. will then store the package and notify the User.

The User may request repeated delivery for a fee of CZK 100 or may collect the goods on the following business day from the address of the business premises published at www.idodo.cz.

In the event that the User does not request repeated delivery within 48 hours after the delivery deadline, or does not collect the goods, DoDo Czech s.r.o. is entitled to cancel the order and charge a cancellation fee in the value of 30% of the price of the goods including VAT, but a minimum of CZK 100.

VI. Final Provisions

DoDo Czech s.r.o. may change the Terms or supplement them unilaterally. DoDo Czech s.r.o. informs the User of changes to the Terms on the website at www.idodo.cz, potentially using another suitable method. The Terms come into effect on the day after they were published unless a later date is explicitly given.

All legal relations arising on the basis of or in relation to the DoDo Service are governed by the legislation of the Czech Republic (particularly the provisions of Section 2430 et seq. of Act No. 89/2012 Sb., Civil Code) regardless of the place access and use of the DoDo Service was realised from.

If any of the provisions of the Terms is or becomes invalid or ineffective, the invalid or ineffective provision will be replaced with a provision the purpose of which approximates that of the invalid or ineffective provision as closely as possible. The invalidity or ineffectiveness of any provision does not affect the validity or effect of any other provisions.

These Terms come into effect on 1 February 2016

In Prague, on 1 February 2016

Last update of the business terms: 24. May 2018