FAQ

WHAT I CAN USE DODO FOR?

You can order anything legal. We are ready to save your time. Doesn't matter if you need a cake to birthday party, pick up laundry, go to a pharmacy, pick up the order for e-shop or safely deliver a package in Prague. Sky is the limit 😊

HOW QUICK ARE YOU?

As quick as a flash! 😊 We start working on your order immediately after your confirmation. We deliver it as soon as possible or in the time convenient for you. Details about the delivery are agreed in advance so you won't be surprised.

HOW CAN I ORDER DODO?

We are trying to do it as easy as possible. You can send a SMS to 222 111 800 or you can use Facebook Messenger. The SMS fee is charged according to your carrier's tariff as a standard SMS.

HOW MUCH DOES IT COST?

We don't have fix prices because a price depends on a distance and difficulty of delivery. The price is always said in advance and we start working on your order only after your confirmation.

HOW BIG CAN YOUR ORDER BE?

Does your order fit into a backpack? Great! We save the environment and your money therefore most of our guys move around the city walking and with a backpack only.

Do you need to transfer something bigger? Don't worry! We are ready to help you as well. We have a fleet of green DoDo cars.

DO YOU NEED DELIVERY ON THE EXACT TIME?

It couldn't be any easier! Just write the exact time and place in your order a you can be sure DoDo will be there!

WHEN I CAN ORDER?

We are ready to save your time and nerves every day from 8:00 to 22:00.

HOW CAN I PAY?

You can pay by cash or payment card. We are currently working on a payment gateway as well. Follow us on social media to stay updated! 😊

I WANT TO USE DODO FOR MY BUSINESS

We can manage a regular delivery among establishments. You can contact us at marketing@idodo.cz and we will figure it out.

ARE MY PERSONAL INFORMATION SAFE WITH YOU?

We respect the protection of personal data so you don't have to worry. Your personal information are safe with us and we don't provide it to the third parties.

WHAT IF SOMETHING GOES WRONG?

We also automatically give you a receipt for purchased goods so you can claim the goods directly at the retailer. Did you lose your receipt? Don't worry and contact us. We have copies of receipts from all purchases so we'll solve it together. You can reach us by e-mail info@idodo.cz or call to 773 117 890.

I HAVE A DIFFERENT QUESTION!

Just hit us with message! SMS on 222 111 800 and we will gladly answer.